Sapphire Tempus

Sapphire Tempus helps service businesses turn availability into a controlled booking process. Services, team members, locations, equipment, appointments and payment states stay connected instead of being managed in separate calendars and spreadsheets.

Control the complete appointment lifecycle

• service categories and detailed service offerings;
• specialist profiles, locations and non-human reservable resources;
• eligibility rules connecting services, specialists and locations;
• weekly schedules and dated exceptions;
• bookable-slot search and short-lived holds that reduce double booking;
• customer booking, rescheduling and cancellation workflows;
• available payment methods, booking payment status and controlled refunds;
• staff operations for check-in, service completion, cancellation and no-show evidence;
• an operational dashboard, booking lists and bounded audit evidence.

Designed for real service operations

Tempus accounts for more than a start time: a service can carry duration, preparation and recovery time, booking interval, notice and horizon rules, cancellation or rescheduling limits, and payment options. The result is availability that reflects how the business actually works.

Full AI management and automation

Sapphire Tempus is fully available to the Sapphire AI contour. An authorised AI agent can manage services, specialists, locations, resources, eligibility and schedules, analyse availability and automate multi-step booking operations. It can act inside the module rather than only recommend actions, while every change remains governed by the same permissions, slot validation, revision checks and audit boundaries.

Licence boundary

Sapphire Tempus is a specialised Sapphire I.C.D.S. module licensed separately from the Core Platform. Payment-provider accounts, transaction charges and any external messaging services are configured separately by the licence holder.